Reviews are very influencing in the purchasing decision made by customer, and many online store are displaying customer reviews on product page to drive conversions. Having your customers share their feedback on a recent purchase is not only useful to your other customers but also useful to you as a company. You need to be aware of what people are saying, whether good or bad, and take action on any items that need your attention through post purchase product review emails.
The trouble is that collecting customer reviews can be a tricky affair – after all, once you’ve received a purchase, it’s incredibly easy to forget to go back and review it. Sending a well-timed email requesting a customer review can be a great way of jogging customers’ memories.
How it works?
Once the customer has had enough time to receive and use the purchased item, these emails can be automated to send. Typically, sending the email two weeks after purchase is a good amount of time to ensure they have received and used it. This timeline may change depending on your business and can easily be adjusted to fit the timing that is right for you and your business.
This extension sends email to your customers at a set time that you decide after the purchase will encourage the customers to leave reviews for the product they bought.
This extension will prove you to see a dramatic increase in sales and reviews generated.