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Customer Returns and Cancellation Options

Image showing extension Customer Returns and Cancellation Options for opencart
Customer Returns and Cancellation Options
Active Users: 5
Product Views: 5478
100% Money Refund Guarantee
If this extension/module doesn't work with your opencart store, we guarantee to provide you full refund. However the working of the extension will be decided by our support team. Please go through our refund policy provided at the bottom of this page.

This extension has the following features.

  1. You can set the number of days till when the return order or product is eligible. Once the date is expired, customer will not be able to initiate return or use the returns button in the customer order info page.
  2. You can set when the return order button shown be displayed depending on the current order status of the order. For example you will not want to show returns button when the order is in pending status.
  3. Customer can cancel the order themselves
  4. You can set on what all order status a customer can cancel his order. For example you can set a customer can only cancel order only if the order status is in pending, processing or processed status.
  5. You can set the number of days till when a customer can cancel his order. Once the date is passed, customer will not be able to cancel his order.
  6. When the customer cancels his order, he will receive the order status update email as per opencart settings.

All of the features are only for logged in customers.

Compatibility2xxx , 3xxx
Core Files OverwriteNo



Store front:


  1. Place an Order using Cash on Delivery method
  2. Open your order history page
  3. You can cancel the order


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VERSION : 1.0.0DATE RELEASED: 04 Feb 2020

First Release

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  • Free Premium Support for each license from the date of purchase. The support validity is mentioned in the product information section.
  • Support can be renewed once the support is expired. The support renewal charges are based on the latest price of the extension at the time of renewal.
  • For any post purchase support, you need to raise a support ticket at
  • For more information please go through our Support Policy

  1. The license to use extension is restricted to only one domain and its subdomain. If you want to use the extension in other domains you need to purchase another license (i.e., Purchase again)
  2. After purchase, you need to activate the license by visiting This is done to validate your authorization.
  3. You cannot license, sub-license and resell our products
  4. You cannot reuse any part of the code or logic or algorithm of this product anywhere else which doesn't satisfy the operation of this product as advertised.

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