{"id":1391,"date":"2020-04-30T20:11:03","date_gmt":"2020-04-30T14:41:03","guid":{"rendered":"https:\/\/www.huntbee.com\/resources\/docs\/abandoned-cart-email\/troubleshooting\/extension-is-installed-but-carts-are-not-tracked\/"},"modified":"2020-04-30T20:14:27","modified_gmt":"2020-04-30T14:44:27","slug":"extension-is-installed-but-carts-are-not-tracked","status":"publish","type":"docs","link":"https:\/\/www.huntbee.com\/resources\/docs\/abandoned-cart-email\/troubleshooting\/extension-is-installed-but-carts-are-not-tracked\/","title":{"rendered":"Extension is installed but carts are not tracked"},"content":{"rendered":"\n

One of the most common and simple thing which is missed is the status of the extension not enabled. Please make sure the status is enabled<\/strong>. If the status is disabled, the cart items will not be tracked.<\/p>\n\n\n\n

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