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HuntBee Support System - Get support to your Extensions


You are here because you are looking for support to the extension you have purchased from OpenCart Marketplace or directly from our store. This support system is only for all your post-purchase support. For pre-sale queries kindly email us or use our enquiry form

In order to receive support to the product, you must first activate the license for your product. Product without active license will not receive any support. Regardless whether you purchased the extension from OpenCart Marketplace or directly from our store, you must register your product and activate the license from here.

Once you have activated the license, you will be able to submit support ticket. The link to submit support ticket are enabled only for active licenses. If your license is expired, you need to renew your license in order to continue receive our support. Kindly refer to our support policy

First time User

Steps to recieve support

  1. Login to account (If you have not registered yet, kindly register your account)
  2. Click on Product Support Menu
  3. Click on Get License button to register your extension / module
  4. Once you click on submit button, your license will get activated
  5. Click on Submit Support Ticket button to get support

Already Activated License?

  1. Login to your account
  2. Go to Product Support Page
  3. Click on Submit Support Ticket button


Support is given only via our support system. Requesting support via email or enquiry form will be ignored or might take more time to address. Your cooperation is much appreciated
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