OpenCart Extension Update/Upgrade Policy: Seamless & Secure Updates
At HuntBee, we are committed to providing you with top-notch OpenCart extensions and modules. As part of our dedication to continuous improvement, we frequently update and enhance our products to ensure they remain compatible with the latest technologies and offer the best functionality. However, due to the possibility of database table structure changes in newer updates, updating existing extensions without proper assistance may result in errors or unintentional deletion of previous records.
To ensure a smooth and seamless update process, we have established the following Extension Update/Upgrade Policy:
1. Update Support Charge:
After purchasing an extension, if you wish to upgrade it to the latest available version, a nominal support charge of $20 will be billed for the update service. This charge covers the expertise and resources required to carry out a hassle-free update while preserving your valuable data and settings.
2. Free Upgrades for Active Licenses:
We highly value our customers' loyalty and support. Therefore, customers with active licenses for the purchased extension are entitled to receive updates at no additional cost. As long as your license remains active, you can enjoy seamless access to the latest versions of the extension without incurring any update charges.
3. Importance of Expert Assistance:
Attempting to update the extension without proper guidance may lead to unintended consequences, including data loss or functionality issues. We strongly recommend opting for our professional support service to handle the update process smoothly and effectively.
4. Expert Support for Complex Updates:
In some cases, updates may involve complex changes or compatibility adjustments. Our expert support team is well-equipped to handle such situations and can ensure a seamless update without compromising your data or website's performance.
5. Regular Update Releases:
We are committed to enhancing our extensions regularly to bring you new features, improved performance, and security updates. Stay connected with us to receive timely notifications about the latest releases and take advantage of the continuous improvements.
6. Data Backup and Restoration:
Before initiating any update process, we strongly advise you to back up your extension data and settings. While we take every precaution to preserve your data during updates, having a backup ensures added safety and peace of mind.
Our Extension Update/Upgrade Policy is designed to provide you with a reliable and secure update process while safeguarding your valuable data. For a nominal support charge, you can effortlessly update your extensions and benefit from the latest features and enhancements. Active license holders can enjoy free updates as a token of our appreciation for your continued support.
We are here to assist you throughout the update process and ensure a seamless experience with our extensions. Feel free to reach out to our support team if you have any questions or require assistance with updating your OpenCart extensions. Thank you for choosing HuntBee OpenCart Extensions, and we look forward to delivering excellence with each update.