Compatibility, Updates & Support
Understand OpenCart 4 compatibility, HuntBee Suite updates, standard support and third-party conflict work.
Understand the OpenCart 4 release focus, licence updates, support scope and third-party compatibility work.
OpenCart version focus
HuntBee Suites are a modern OpenCart 4 product line. Development and enhancements focus on newer supported OpenCart releases rather than guaranteeing indefinite compatibility with every older OpenCart 4 generation.
Keep the platform reasonably current
Plan OpenCart upgrades with backups and staging. Newer HuntBee Suite builds can depend on current OpenCart routes, schema, events and PHP behavior.
Updates and lifetime use
An installed Suite version is intended to remain usable after update entitlement ends. Entitlement controls access to current official downloads, updates, new fixes/features and standard support according to the purchased terms; expiry is not intended to switch off the installed copy.
What standard Suite support covers
- Confirmed HuntBee bugs in a supported environment.
- Normal HuntBee installation/update/repair issues.
- Help understanding HuntBee settings and intended behavior.
- Reasonable troubleshooting using HuntBee logs, Diagnostics and reproducible test cases.
Third-party conflicts
OpenCart stores can contain custom themes, modified code and extensions from many developers. If a third-party theme/extension changes the same page, event, output or workflow, compatibility investigation or coding can require separate paid work.
Before requesting support
- Confirm exact OpenCart, Framework and Suite versions.
- Describe one problem at a time and give the affected route/page when safe.
- Mention your theme and other extension touching the same flow.
- Attach relevant logs without licence keys, API tokens, Cron tokens or customer personal data.