Delivery Information

Digital Products - OpenCart Extensions & Modules

All extensions and modules available on HuntBee are digital OpenCart products. No physical items are shipped.

Each extension is:

Developed for broad compatibility with OpenCart stores
Tested in live server environments
Delivered only through secure digital download

Extensions are not delivered via email, physical media, or third-party platforms.

Download Access & License Availability

Customers must have an account to purchase OpenCart extensions.
After successful payment, the purchased extension is linked to an activated license.

Download access is provided from the License page, where a Download button is available for each active license.

Customers are strongly advised to download the extension files immediately after purchase.

License-Based Download Policy

Downloads are available only while the support/license period is active.
Once the license expires, download access may no longer be available.
HuntBee does not guarantee re-delivery of files after license expiration.

Customers are responsible for securely storing and backing up all downloaded files.

Premium Services & Custom Enhancements

HuntBee also provides paid OpenCart-related services and custom development. All services are delivered digitally.

There are two types of premium services:

Standard Premium Services

Scope and deliverables are predefined
Full payment is required before work begins
Delivery is completed as per the agreed scope

Custom / Requirement-Based Services

Intended for complex or custom requirements
Advance payment is required to begin analysis
Remaining payment is payable before final delivery of the completed work.

Complete service details, timelines, and payment terms are shared before work starts.

Important Notes

All deliveries are digital
Download access is tied to active licenses
Customers must maintain their own backups of purchased files

For any delivery-related questions, customers are encouraged to contact support before or after purchase.

Frequency Asked Questions (FAQs)

How are OpenCart extensions delivered?

All OpenCart extensions are delivered digitally. No physical items are shipped. After purchase, the extension is made available for download through your account.

Where can I download my purchased extension?

Downloads are available from the License page. Each active license includes a dedicated Download button for the associated extension.

How long will I have access to download the files?

Download access is available only while the support/license period is active. Once the license expires, download access may no longer be available.

Should I download the extension immediately after purchase?

Yes. Customers are strongly advised to download the files immediately and store them securely. Keeping your own backup is your responsibility.

Can I request the files again after my license expires?

No. Re-delivery of files is not guaranteed once the license or support period has expired. Maintaining backups is essential.

Are extensions delivered by email or physical media?

No. Extensions are not delivered via email, physical media, or third-party platforms. All deliveries are handled digitally through the license system.

How are premium services delivered?

All premium services and custom enhancements are delivered digitally. Delivery terms, scope, and timelines are communicated before work begins.

Is full payment required before service delivery?

Yes. For custom or requirement-based services, any remaining payment must be completed before final delivery of the work.

Do you keep copies of my purchased files permanently?

No. Customers are responsible for downloading and securely storing their purchased files while their license is active.

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