OpenCart Extension Update/Upgrade Policy
Simple, Transparent & Safe Updates for Your OpenCart Store
At HuntBee, every OpenCart extension is actively maintained to stay compatible with newer OpenCart versions, PHP updates, and evolving store requirements. We regularly release updates that include new features, improvements, bug fixes, and security enhancements.
However, some updates may involve database structure changes or logic updates. If such updates are applied incorrectly, they may cause errors or result in loss of existing data or settings.
To avoid these risks, we follow a clear and fair update policy outlined below.
1. Paid Update Support (Without an Active License)
If you have purchased an extension earlier and your license is no longer active, and you want it updated to the latest version, a one-time update support charge of $20 applies.
This covers:
- Safe upgrade of the extension
- Handling database or structural changes (if any)
- Preserving existing data and settings
- Ensuring the extension works correctly on your store
This ensures the update is done professionally and without risk.
2. Free Updates with an Active License
If your extension license is active, you are eligible for free updates.
This means:
- Access to the latest extension versions
- No additional update or upgrade charges
- Continued compatibility with newer OpenCart versions
As long as your license remains active, updates are included at no extra cost.
3. Why Professional Update Support Is Recommended
Updating an OpenCart extension is not always a simple file replacement. Some updates may:
- Modify database tables
- Change extension logic
- Introduce new configuration options
Attempting to update without proper guidance can lead to:
- Data loss
- Broken functionality
- Store errors
For this reason, we strongly recommend letting us handle the update process.
4. Handling Complex or Major Updates
Some updates involve major changes due to:
- OpenCart core updates
- PHP compatibility changes
- Feature enhancements
In such cases, our expert support ensures:
- Smooth transition without downtime
- No impact on store performance
- Safe handling of existing data
5. Regular Updates & Improvements
HuntBee extensions are regularly improved to provide:
- Better performance
- New features
- Security enhancements
- Improved compatibility with OpenCart
We recommend keeping your extensions updated to get the best results.
6. Backup Recommendation
Before any update:
-
Always take a full backup of your files and database
While we take every precaution to protect your data, backups add an extra layer of safety and peace of mind.
Final Note
This update policy is designed to:
- Protect your OpenCart store
- Prevent accidental data loss
- Ensure updates are applied correctly
Whether you are on an active license or opting for paid update support, we are here to make the update process safe, smooth, and hassle-free.
If you have any questions or need help updating your OpenCart extensions, feel free to contact us.
Thank you for trusting HuntBee OpenCart Extensions.
